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Inform you of our new products and offers.

Provide you with an optimized customer experience.

Communicate with you and receive, process, confirm, send, and track your order.

When you make a purchase either on our Site or in our stores, we collect this information so that we may:.

If you make a purchase at one of our stores, we collect your identifiers, financial information, commercial information, possibly other personal information provided by you, and inferences from those categories.

If you make a purchase on our Site, we collect your identifiers, financial information, commercial information, internet activity, and inferences from those categories.

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The legal basis for this processing is your consent and you can revoke your consent at any time by clearing cookies on your device (see How to Opt Out of Cookies, below) and then selecting ‘opt out’ when the cookie banner represents on your device or by clicking the unsubscribe link on the footer of our marketing emails.Measure and provide you with optimized targeted advertising.We collect this information so that we may: When you visit our Site, we collect your internet activity. We collect and process your personal information on AWS servers in Australia when you: We also use a social media reporting tool, which provides us with user names and handles of our social media followers.When you use the Google Maps service on our Site to locate our nearest store, we may use collected geolocation data.This includes your email address if you sign-up to our newsletters and your user name or handle if you follow Zimmermann’s social media accounts. We collect your personal information from social media and video sharing sites like Instagram, Facebook, Twitter, Pinterest, and YouTube.Information we collect about you from third parties:

For more information on cookies, see the section below titled “What Cookies We Use And Why”. We use cookies and similar tools to enable the functionality of our Site and Services, to assess and improve our Site and Services, and to deliver more tailored content to you. We also collect your search criteria and shopping history. Our servers automatically record certain information sent by your browser, such as your web page or resource request, your IP address, your referring/exit URLs, your browser type and operating system, and the date and time of your request. We collect personal information about you automatically when you: Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences and characteristics.Internet activity, like your online identifier, IP address, browsing history, search history, click history, information about how you navigate within our Services and which elements of our Services you use the most and.Sensory/Biometric information, like CCTV images in our stores from security cameras.Commercial information, like products you purchased, considered, or viewed on our Site or in our stores.Financial information, like your credit card number or debit card number you’ve used in a transaction with us.Protected classifications, like your race, veteran status, and disability status, as provided when you apply for employment through our website.

Identifiers, such as your name, email, postal address, account name, and phone number.

We collect the following categories and types of personal information View returns policyįor the purposes of this Privacy Notice, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Note: We endeavour to process our returns within 5-8 business days of receiving your return, however, during sale periods this may take 2-4 business days longer.Īll returns are subject to the terms of our Returns Policy.

Items purchased outside of this period are subject to our 15 day returns policy. Items purchased online between Monday 6th December - Friday 24th December can be returned up to Monday 10th January 2022. If you wish to exchange for another item or size, you can do this in store or simply return it for a store credit or refund and purchase the new item separately. Items returned outside this period will not be accepted. Returns are accepted on items (including sale items but excluding cosmetics, earrings, tights, hair clips, hair chignons and hair pins) within 15 days from the date of delivery. Shop with confidence knowing you can return an item (including sale items) with ease at our ZIMMERMANN Store in Paris, or by returning it to the Online Store.